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Our offices are open Monday to Friday from 9 AM to 6 PM and Saturday from 10 AM to 4 PM
1-(800)-621-4299
01 76 66 09 26
02 030 062 998
6-(129)-191-6590
0689385845
918295182
Fax:
(646) 416.6362

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1178 Broadway, 2nd Floor, New York, NY 10001
418 8th Street 11215 Brooklyn

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+(1) 646 347-8910
02 030 062 998

FREQUENTLY ASKED QUESTIONS

Q. Where can I find the privacy policy for MHP?

To view the privacy policy of MHP, please click here.

Q. I wish to book online, however, I am not well versed in English. Can anyone help me through this process?

Our website is currently being translated into many languages. Meanwhile, you can call the agency and speak with one of our agents. Our staff speaks English, Spanish, French, German, Arabic, Italian, Dutch and Japanese. They will gladly help you with the reservation process. Visit our contact page to find the means of communication that suits you.

Q. Our plane lands in the morning. At what time can we move into the apartment?

You cannot enter the apartment before 3 P.M, however, you may come to the agency, drop your luggage, tour the city, come back before 3 P.M. to retrieve the keys and finally move into your apartment.

Q. Our plane lands late in the evening. Can someone from the agency check us in?

Yes there will always be someone to meet you, but additional fees may be charged for late arrivals.

Q. How late can I check out?

As in hotels, you must vacate the apartment no later than 11 A.M.

Q. Can you recommend an apartment in a quiet neighborhood?

Keep in mind that the city is always in action. There are bars and restaurants that pop up all over town. Among the quietest neighborhood we recommend: Midtown East, Upper East Side, Upper West Side and Brooklyn Heights. These neighborhoods are the favorites of those seeking more tranquility, or a family atmosphere.

Q. I'm in a wheelchair. Do you offer apartments to suit my needs?

Unfortunately, we have no apartments specially adapted for wheelchair access, however, several apartments in our listing are on the ground floor, have wide doorways or spacious elevators.

Q. We are students on vacation looking to be at the heart of the action...

The Theater District, Chelsea, Greenwich Village, the Meat Packing District and the East Village are all good neighborhoods. Greenwich Village is a neighborhood full of energetic, trendy, chic piano bars to casual jazz clubs. The Theater District draws a mixed crowd of tourists to its many shows, bars, clubs and restaurants. The Meat Packing District is very hip, full of beautiful people who flock to its design.

Q. Will I have internet access in my apartment?

Most of our apartments have internet access. Please check the amenities listed with each apartment description to be sure that you choose an apartment that offers this service.

Q. At what point will I know that my reservation is confirmed?

Once you have paid the agency fees, your reservation will be definitively accepted. MHP will send a confirmation in writing (e-mail). Please check the details of your rental to see if they are correct.

Q. When do I pay the balance?

The final balance of the rent must be paid upon arrival in our office located on the 2nd floor of 1178 Broadway. If the full balance is not paid, the reservation will be canceled and the agency fee lost.

Q. What methods of payment do you accept?

We accept Visa Card, Master Card, and American Express. You also have the option of paying with Paypal. Paypal is the safest and the easiest way to pay online. This service allows you to pay in any way you prefer without sharing financial information. You can also make a bank transfer.

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ID#: 10377
1
13 photos
Manhattan Lenox Hill 10065 East 63Rd Street 1 bedroom 453 ft², 10th floor, with elevator
1 bedroom(s)
From: $2300 per month
Lenox Hill / Manhattan 10065
Available: Now
2 people maximum Oven Fridge
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2 people maximum
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Updated 13 January 2014
ID#: 10253
2
12 photos
Manhattan Harlem 10026 West 115Th Street 1 bedroom 700 ft², 5th floor, with elevator
1 bedroom(s)
From: $2500 per month
Harlem / Manhattan 10026
Available: 15 August 2014
2 people maximum DVD player PC Dryer Washing Machine Air conditioning Television
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2 people maximum
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Updated 17 April 2013
ID#: 9432
3
6 photos
Manhattan Sutton 10022 E 50Th St 1 bedroom 603 ft², 5th floor, without elevator
1 bedroom(s)
From: $2595 to $2895 per month
Sutton / Manhattan 10022
Available: 31 May 2014
2 people maximum Air conditioning Television
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2 people maximum
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Updated 17 April 2013
ID#: 10866
4
6 photos
Manhattan Turtle Bay 10017 East 44Th Street 1 bedroom 302 ft², 4th floor, without elevator
1 bedroom(s)
From: $2650 per month
Turtle Bay / Manhattan 10017
Available: 30 November 2014
2 people maximum Air conditioning Television Fridge
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2 people maximum
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Updated 17 April 2013
ID#: 8882
5
14 photos
Brooklyn Stuyvesant Heights 11233 Decatur Street 1 bedroom 603 ft², 2nd floor, without elevator
1 bedroom(s)
From: $2000 per month
Stuyvesant Heights / Brooklyn 11233
Available: Now
4 people maximum Air conditioning Television
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4 people maximum
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Updated 17 April 2013
ID#: 7457
6
17 photos
Manhattan Sutton 10022 East 58Th Street 1 bedroom 657 ft², 5th floor, without elevator
1 bedroom(s)
From: $4500 per month
Sutton / Manhattan 10022
Available: Now
4 people maximum Air conditioning Television Hifi System Fridge
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4 people maximum
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Updated 17 April 2013
ID#: 7563
7
17 photos
Manhattan Sutton 10022 East 58Th Street 1 bedroom 657 ft², 3rd floor, without elevator
1 bedroom(s)
From: $4500 per month
Sutton / Manhattan 10022
Available: Now
4 people maximum Air conditioning Television Hifi System Fridge
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4 people maximum
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Updated 17 April 2013
ID#: 7446
8
17 photos
Manhattan Sutton 10022 East 58Th Street 1 bedroom 657 ft², 4th floor, without elevator
1 bedroom(s)
From: $4500 per month
Sutton / Manhattan 10022
Available: Now
4 people maximum Air conditioning Television Hifi System Fridge
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4 people maximum
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Updated 17 April 2013
ID#: 8686
9
18 photos
Manhattan Sutton 10022 East 58Th Street 1 bedroom 603 ft², 5th floor, without elevator
1 bedroom(s)
From: $3850 per month
Sutton / Manhattan 10022
Available: Now
4 people maximum Air conditioning Television Hifi System Microwave Fridge
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More Info
4 people maximum
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Updated 17 April 2013
ID#: 7428
10
18 photos
Manhattan Sutton 10022 East 58Th Street 1 bedroom 603 ft², 4th floor, without elevator
1 bedroom(s)
From: $3850 per month
Sutton / Manhattan 10022
Available: 1 June 2014
4 people maximum Air conditioning Television Hifi System Microwave Fridge
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4 people maximum
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Updated 17 April 2013
ID#: 7587
11
17 photos
Manhattan Sutton 10022 East 58Th Street 1 bedroom 603 ft², 3rd floor, without elevator
1 bedroom(s)
From: $3850 per month
Sutton / Manhattan 10022
Available: 13 August 2014
2 people maximum Air conditioning Television Hifi System Microwave
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2 people maximum
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Updated 17 April 2013
ID#: 7418
12
11 photos
Manhattan East Village 10003 First Avenue 1 bedroom 496 ft², 2nd floor, without elevator
1 bedroom(s)
From: $2950 per month
East Village / Manhattan 10003
Available: 30 June 2014
3 people maximum DVD player Air conditioning Television Oven Fridge
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Updated 17 April 2013
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*All the information contained on the web site rsrcproperties are strictly informative, they do not imply a legal recognizance or a contractual agreement from Metro-Homes Properties, which also reserves the right to modify these characteristics. All information regarding a property rental is from sources deemed reliable. No representation is made as to the accuracy, and such information is subject to errors, omission, change of price, rental, or withdrawal without notice. All surfaces and dimensions are approximate.

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