Contacts
Contact by Phone
Our offices are open Monday to Friday from 9 AM to 6 PM and Saturday from 10 AM to 4 PM
1-(800)-621-4299
01 76 66 09 26
02 030 062 998
6-(129)-191-6590
0689385845
918295182
Fax:
(646) 416.6362
1178 Broadway, 2nd Floor, New York, NY 10001
418 8th Street 11215 Brooklyn

FAQ
Blog

+(1) 646 374-8980
02 030 062 998

FREQUENTLY ASKED QUESTIONS

Q. Where can I find the privacy policy for MHP?

To view the privacy policy of MHP, please click here.

Q. I wish to book online, however, I am not well versed in English. Can anyone help me through this process?

Our website is currently being translated into many languages. Meanwhile, you can call the agency and speak with one of our agents. Our staff speaks English, Spanish, French, German, Arabic, Italian, Dutch and Japanese. They will gladly help you with the reservation process. Visit our contact page to find the means of communication that suits you.

Q. Our plane lands in the morning. At what time can we move into the apartment?

You cannot enter the apartment before 3 P.M, however, you may come to the agency, drop your luggage, tour the city, come back before 3 P.M. to retrieve the keys and finally move into your apartment.

Q. Our plane lands late in the evening. Can someone from the agency check us in?

Yes there will always be someone to meet you, but additional fees may be charged for late arrivals.

Q. How late can I check out?

As in hotels, you must vacate the apartment no later than 11 A.M.

Q. Can you recommend an apartment in a quiet neighborhood?

Keep in mind that the city is always in action. There are bars and restaurants that pop up all over town. Among the quietest neighborhood we recommend: Midtown East, Upper East Side, Upper West Side and Brooklyn Heights. These neighborhoods are the favorites of those seeking more tranquility, or a family atmosphere.

Q. I'm in a wheelchair. Do you offer apartments to suit my needs?

Unfortunately, we have no apartments specially adapted for wheelchair access, however, several apartments in our listing are on the ground floor, have wide doorways or spacious elevators.

Q. We are students on vacation looking to be at the heart of the action...

The Theater District, Chelsea, Greenwich Village, the Meat Packing District and the East Village are all good neighborhoods. Greenwich Village is a neighborhood full of energetic, trendy, chic piano bars to casual jazz clubs. The Theater District draws a mixed crowd of tourists to its many shows, bars, clubs and restaurants. The Meat Packing District is very hip, full of beautiful people who flock to its design.

Q. Will I have internet access in my apartment?

Most of our apartments have internet access. Please check the amenities listed with each apartment description to be sure that you choose an apartment that offers this service.

Q. At what point will I know that my reservation is confirmed?

Once you have paid the agency fees, your reservation will be definitively accepted. MHP will send a confirmation in writing (e-mail). Please check the details of your rental to see if they are correct.

Q. When do I pay the balance?

The final balance of the rent must be paid upon arrival in our office located on the 2nd floor of 1178 Broadway. If the full balance is not paid, the reservation will be canceled and the agency fee lost.

Q. What methods of payment do you accept?

We accept Visa Card, Master Card, and American Express. You also have the option of paying with Paypal. Paypal is the safest and the easiest way to pay online. This service allows you to pay in any way you prefer without sharing financial information. You can also make a bank transfer.

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ID#: 1331667
1
6 photos
Manhattan Fashion District 10018 West 40Th Street Between Eighth Avenue and Ninth Avenuestudio
Studio
From: $2,300 per month
Fashion District / Manhattan 10018
Available: Now
Updated 4 May 2020
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ID#: 2621590
2
6 photos
Manhattan East Village 10009 East 13Th Street Between 1st Avenue and Avenue A1 bedroom
1 bedroom(s)
From: $2,600 per month
East Village / Manhattan 10009
Available: Now
Updated 4 May 2020
3 people maximum
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ID#: 2Q71891
3
6 photos
Queens Sunnyside 11104 48Th Street Between Skillman Avenue and Forty third Avenue1 bedroom
1 bedroom(s)
From: $1,875 per month
Sunnyside / Queens 11104
Available: Now
Updated 4 May 2020
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ID#: 24311817
4
7 photos
Manhattan Murray Hill 10016 East 37Th Street Between Park and Lexington Avenue 1 bedroom
1 bedroom(s)
From: $4,500 per month
Murray Hill / Manhattan 10016
Available: Now
Updated 4 May 2020
4 people maximum
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ID#: 4B115366
5
10 photos
Brooklyn Brooklyn Heights 11201 Pineapple Street Between Columbia Heights and Cadman Plaza W3 bedroom
3 bedroom(s)
From: $5,500 per month
Brooklyn Heights / Brooklyn 11201
Available: Now
Updated 4 May 2020
5 people maximum
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ID#: 2241086
6
17 photos
Manhattan Lenox Hill 10022 East 60th Between Park and Lexington Avenue.1 bedroom
1 bedroom(s)
From: $3,600 per month
Lenox Hill / Manhattan 10022
Available: Now
Updated 4 May 2020
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ID#: 48516324
7
15 photos
Manhattan East Harlem East 118Th Street Between 3rd Avenue and 2nd Avenue.3 bedroom
3 bedroom(s)
From: $3,395 per month
East Harlem / Manhattan
Available: Now
Updated 4 May 2020
6 people maximum
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ID#: 24011737
8
14 photos
Manhattan Midtown East 10022 East 50Th Street Between Second Avenue and Third Avenue1 bedroom
1 bedroom(s)
From: $2,500 per month
Midtown East / Manhattan 10022
Available: Now
Updated 4 May 2020
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ID#: 13216344
9
6 photos
Manhattan Theatre District 10019 Seventh Avenue Between W 54th street and W 55th Streetstudio
Studio
From: $3,100 per month
Theatre District / Manhattan 10019
Available: Now
Updated 4 May 2020
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ID#: 32016815
10
18 photos
Manhattan Midtown West West 54Th Street Between 1st Avenue and 2nd Avenue.3 bedroom
3 bedroom(s)
From: $1,950 per month
Midtown West / Manhattan
Available: Now
Updated 4 May 2020
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ID#: 4D211954
11
14 photos
Brooklyn Bushwick 11216 Jefferson Ave Between Cornelia street and Hancock street.3 bedroom
3 bedroom(s)
From: $2,600 per month
Bushwick / Brooklyn 11216
Available: Now
Updated 4 May 2020
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ID#: 15116916
12
9 photos
Manhattan Chelsea 10011 West 22 Nd Street Between 7th and 8th Avenuestudio
Studio
From: $3,500 per month
Chelsea / Manhattan 10011
Available: Now
Updated 4 May 2020
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