Contacts
Contact by Phone
Our offices are open Monday to Friday from 9 AM to 6 PM and Saturday from 10 AM to 4 PM
1-(800)-621-4299
01 76 66 09 26
02 030 062 998
6-(129)-191-6590
0689385845
918295182
Fax:
(646) 416.6362
1178 Broadway, 2nd Floor, New York, NY 10001
418 8th Street 11215 Brooklyn

FAQ
Blog

+(1) 646 374-8980
02 030 062 998

FREQUENTLY ASKED QUESTIONS

Q. Where can I find the privacy policy for MHP?

To view the privacy policy of MHP, please click here.

Q. I wish to book online, however, I am not well versed in English. Can anyone help me through this process?

Our website is currently being translated into many languages. Meanwhile, you can call the agency and speak with one of our agents. Our staff speaks English, Spanish, French, German, Arabic, Italian, Dutch and Japanese. They will gladly help you with the reservation process. Visit our contact page to find the means of communication that suits you.

Q. Our plane lands in the morning. At what time can we move into the apartment?

You cannot enter the apartment before 3 P.M, however, you may come to the agency, drop your luggage, tour the city, come back before 3 P.M. to retrieve the keys and finally move into your apartment.

Q. Our plane lands late in the evening. Can someone from the agency check us in?

Yes there will always be someone to meet you, but additional fees may be charged for late arrivals.

Q. How late can I check out?

As in hotels, you must vacate the apartment no later than 11 A.M.

Q. Can you recommend an apartment in a quiet neighborhood?

Keep in mind that the city is always in action. There are bars and restaurants that pop up all over town. Among the quietest neighborhood we recommend: Midtown East, Upper East Side, Upper West Side and Brooklyn Heights. These neighborhoods are the favorites of those seeking more tranquility, or a family atmosphere.

Q. I'm in a wheelchair. Do you offer apartments to suit my needs?

Unfortunately, we have no apartments specially adapted for wheelchair access, however, several apartments in our listing are on the ground floor, have wide doorways or spacious elevators.

Q. We are students on vacation looking to be at the heart of the action...

The Theater District, Chelsea, Greenwich Village, the Meat Packing District and the East Village are all good neighborhoods. Greenwich Village is a neighborhood full of energetic, trendy, chic piano bars to casual jazz clubs. The Theater District draws a mixed crowd of tourists to its many shows, bars, clubs and restaurants. The Meat Packing District is very hip, full of beautiful people who flock to its design.

Q. Will I have internet access in my apartment?

Most of our apartments have internet access. Please check the amenities listed with each apartment description to be sure that you choose an apartment that offers this service.

Q. At what point will I know that my reservation is confirmed?

Once you have paid the agency fees, your reservation will be definitively accepted. MHP will send a confirmation in writing (e-mail). Please check the details of your rental to see if they are correct.

Q. When do I pay the balance?

The final balance of the rent must be paid upon arrival in our office located on the 2nd floor of 1178 Broadway. If the full balance is not paid, the reservation will be canceled and the agency fee lost.

Q. What methods of payment do you accept?

We accept Visa Card, Master Card, and American Express. You also have the option of paying with Paypal. Paypal is the safest and the easiest way to pay online. This service allows you to pay in any way you prefer without sharing financial information. You can also make a bank transfer.

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ID#: 3309049
1
10 photos
Manhattan Theatre District 10019 West 51St Street Between 6th and 7th Avenue2 bedroom
2 bedroom(s)
From: $5,700 per month
Theatre District / Manhattan 10019
Available: Now
Updated 4 May 2020
4 people maximum
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ID#: 4BS9115
2
20 photos
Brooklyn Sunset Park 11220 44Th Street Between 4th Avenue and 44th Street3 bedroom
3 bedroom(s)
From: $2,600 per month
Sunset Park / Brooklyn 11220
Available: Now
Updated 4 May 2020
6 people maximum Television Oven Fridge
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ID#: 3129203
3
15 photos
Manhattan Upper West Side 10025 West 107Th Street Between Manhattan Ave and Columbus Avenue.2 bedroom
2 bedroom(s)
From: $5,595 per month
Upper West Side / Manhattan 10025
Available: Now
Updated 4 May 2020
6 people maximum
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ID#: 1BV9259
4
14 photos
Brooklyn Stuyvesant Heights 11233 Macdonough Street Between Patchen Avenue and Ralph Avenue. studio
Studio
From: $2,300 per month
Stuyvesant Heights / Brooklyn 11233
Available: Now
Updated 4 May 2020
3 people maximum
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ID#: 4849307
5
8 photos
Manhattan Harlem 10026 West 116Th Street Between Frederick Douglass Blvd and Adam Clayton Powell Jr Blvd 3 bedroom
3 bedroom(s)
From: $960 per month
Harlem / Manhattan 10026
Available: Now
Updated 4 May 2020
1 person maximum DVD player
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ID#: 2849384
6
14 photos
Manhattan Harlem 10027 West 128Th Street Between Lenox Avenue and fifth Avenue1 bedroom
1 bedroom(s)
From: $3,450 per month
Harlem / Manhattan 10027
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 2309443
7
7 photos
Manhattan Theatre District 10019 West 51St Street Between 7th avenue and 6th avenue.1 bedroom
1 bedroom(s)
From: $4,300 per month
Theatre District / Manhattan 10019
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 3B79509
8
15 photos
Brooklyn Crown Heights 11216 Brooklyn Avenue Between Bergen Street and Dean Street2 bedroom
2 bedroom(s)
From: $850 per month
Crown Heights / Brooklyn 11216
Available: Now
Updated 4 May 2020
1 person maximum
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ID#: 2739559
9
12 photos
Manhattan Battery Park City 10280 Albany Street Between South end Avenue and Rector PI.1 bedroom
1 bedroom(s)
From: $3,200 per month
Battery Park City / Manhattan 10280
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 2B710010
10
11 photos
Brooklyn Flatbush 11213 Virginia Place Between Kingston Avenue and Albany Avenue.1 bedroom
1 bedroom(s)
From: $1,700 per month
Flatbush / Brooklyn 11213
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 24611080
11
9 photos
Manhattan Kips Bay 10016 Lexington Avenue Between E28th Street and E29th Streetstudio
Studio
From: $5,400 per month
Kips Bay / Manhattan 10016
Available: Now
Updated 4 May 2020
5 people maximum Television
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ID#: 12010425
12
15 photos
Manhattan Turtle Bay 10022 East 60Th Street Between 1st and 2nd avenuestudio
Studio
From: $2,600 per month
Turtle Bay / Manhattan 10022
Available: Now
Updated 4 May 2020
2 people maximum Air conditioning
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