Contacts
Contact by Phone
Our offices are open Monday to Friday from 9 AM to 6 PM and Saturday from 10 AM to 4 PM
1-(800)-621-4299
01 76 66 09 26
02 030 062 998
6-(129)-191-6590
0689385845
918295182
Fax:
(646) 416.6362
1178 Broadway, 2nd Floor, New York, NY 10001
418 8th Street 11215 Brooklyn

FAQ
Blog

+(1) 646 374-8980
02 030 062 998

FREQUENTLY ASKED QUESTIONS

Q. Where can I find the privacy policy for MHP?

To view the privacy policy of MHP, please click here.

Q. I wish to book online, however, I am not well versed in English. Can anyone help me through this process?

Our website is currently being translated into many languages. Meanwhile, you can call the agency and speak with one of our agents. Our staff speaks English, Spanish, French, German, Arabic, Italian, Dutch and Japanese. They will gladly help you with the reservation process. Visit our contact page to find the means of communication that suits you.

Q. Our plane lands in the morning. At what time can we move into the apartment?

You cannot enter the apartment before 3 P.M, however, you may come to the agency, drop your luggage, tour the city, come back before 3 P.M. to retrieve the keys and finally move into your apartment.

Q. Our plane lands late in the evening. Can someone from the agency check us in?

Yes there will always be someone to meet you, but additional fees may be charged for late arrivals.

Q. How late can I check out?

As in hotels, you must vacate the apartment no later than 11 A.M.

Q. Can you recommend an apartment in a quiet neighborhood?

Keep in mind that the city is always in action. There are bars and restaurants that pop up all over town. Among the quietest neighborhood we recommend: Midtown East, Upper East Side, Upper West Side and Brooklyn Heights. These neighborhoods are the favorites of those seeking more tranquility, or a family atmosphere.

Q. I'm in a wheelchair. Do you offer apartments to suit my needs?

Unfortunately, we have no apartments specially adapted for wheelchair access, however, several apartments in our listing are on the ground floor, have wide doorways or spacious elevators.

Q. We are students on vacation looking to be at the heart of the action...

The Theater District, Chelsea, Greenwich Village, the Meat Packing District and the East Village are all good neighborhoods. Greenwich Village is a neighborhood full of energetic, trendy, chic piano bars to casual jazz clubs. The Theater District draws a mixed crowd of tourists to its many shows, bars, clubs and restaurants. The Meat Packing District is very hip, full of beautiful people who flock to its design.

Q. Will I have internet access in my apartment?

Most of our apartments have internet access. Please check the amenities listed with each apartment description to be sure that you choose an apartment that offers this service.

Q. At what point will I know that my reservation is confirmed?

Once you have paid the agency fees, your reservation will be definitively accepted. MHP will send a confirmation in writing (e-mail). Please check the details of your rental to see if they are correct.

Q. When do I pay the balance?

The final balance of the rent must be paid upon arrival in our office located on the 2nd floor of 1178 Broadway. If the full balance is not paid, the reservation will be canceled and the agency fee lost.

Q. What methods of payment do you accept?

We accept Visa Card, Master Card, and American Express. You also have the option of paying with Paypal. Paypal is the safest and the easiest way to pay online. This service allows you to pay in any way you prefer without sharing financial information. You can also make a bank transfer.

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ID#: 28411128
1
13 photos
Manhattan Harlem 10027 West 126Th Street Between 5th Avenue and Malcolm X Boulevard1 bedroom
1 bedroom(s)
From: $2,500 per month
Harlem / Manhattan 10027
Available: Now
Updated 4 May 2020
2 people maximum Television Microwave Oven Fridge
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ID#: 4BT7866
2
20 photos
Brooklyn Bedford Stuyvesant 11221 Throop Avenue 3 bedroom
3 bedroom(s)
From: $2,000 per month
Bedford Stuyvesant / Brooklyn 11221
Available: Now
Updated 4 May 2020
1 person maximum Oven Fridge
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ID#: 1BK7982
3
11 photos
Brooklyn Cobble Hill 11201 Warren Street Between Clinton street and Henry street.studio
Studio
From: $3,700 per month
Cobble Hill / Brooklyn 11201
Available: Now
Updated 4 May 2020
2 people maximum DVD player Television
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ID#: 1869184
4
4 photos
Manhattan Hamilton Heights 10031 West 149Th Street Between Amsterdam Avenue Broadwaystudio
Studio
From: $2,000 per month
Hamilton Heights / Manhattan 10031
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 4848291
5
26 photos
Manhattan Harlem 10035 East 123Rd Street Between Park Avenue and Lexington 4 bedroom
4 bedroom(s)
From: $1,350 per month
Harlem / Manhattan 10035
Available: Now
Updated 4 May 2020
1 person maximum
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ID#: 1518414
6
12 photos
Manhattan Chelsea 10012 West 20Th St Between 7th and 8th Avenue.studio
Studio
From: $2,985 per month
Chelsea / Manhattan 10012
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 4858690
7
23 photos
Manhattan Upper East Side 10029 East 101St Street Between Lexington and Park Avenue.2 bedroom
2 bedroom(s)
From: $2,800 per month
Upper East Side / Manhattan 10029
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 1B98643
8
9 photos
Brooklyn Park Slope 11215 Caroll Street Between fifth Avenue and sixth Avenue studio
Studio
From: $3,000 per month
Park Slope / Brooklyn 11215
Available: Now
Updated 4 May 2020
2 people maximum
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ID#: 8830
9
14 photos
Brooklyn Cobble Hill 11201 Baltic Street 1 bedroom
1 bedroom(s)
From: $2,000 per month
Cobble Hill / Brooklyn 11201
Available: Now
Updated 4 May 2020
3 people maximum
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ID#: 2558899
10
12 photos
Manhattan Soho 10012 Elizabeth Street between Prince and Spring street2 bedroom
2 bedroom(s)
From: $4,000 per month
Soho / Manhattan 10012
Available: Now
Updated 4 May 2020
4 people maximum
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ID#: 3868954
11
30 photos
Manhattan Hamilton Heights 10031 West 141St Street Between Amsterdam Avenue and St Nicolas Terrace3 bedroom
3 bedroom(s)
From: $1,200 per month
Hamilton Heights / Manhattan 10031
Available: Now
Updated 4 May 2020
2 people maximum Chimney Television
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ID#: 2519041
12
20 photos
Manhattan Chelsea 10011 West 17Th Street Between 7th Avenue and 8th Avenue1 bedroom
1 bedroom(s)
From: $3,500 per month
Chelsea / Manhattan 10011
Available: Now
Updated 4 May 2020
2 people maximum DVD player
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